Service Alerts

Alerts are posted here to inform the ECU community about important, timely risks or disruptions to the university’s physical and digital operations. If you notice a risk or disruption, use the Report a Problem button to tell us.

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Active Alerts (1)

Active | Updated March 26, 2025, 11:39am

Data Centre Maintenance (Saturday, March 29th)

Originally Posted on

Please be aware that our data centre is undergoing scheduled maintenance on Saturday, March 29th (10 am - 12 pm). We anticipate intermittent connectivity to our systems during this brief window. Please contact IT Services if you experience sustained issues and check back here for updates.


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Resolved Alerts (4)

Resolved | Updated March 26, 2025, 10:25am

Intermittent Connectivity on Campus Networks

Originally Posted on

Update: We have identified the network communication error responsible for the outage and have applied a workaround to restore full service. This weekend we will be implementing a permanent solution.

We are currently experiencing intermittent connectivity on campus Wi-Fi and wired networks. In some spaces the issue is impacting printing and campus phones. IT Services is investigating the root cause and will provide updates here as we make progress.

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Resolved | Updated March 24, 2025, 9:46pm

Scheduled Website Maintenance (March 24th 9 - 9:30PM)

Originally Posted on

*** UPDATE *** Upgrade successful, website back online without issues.

We are performing scheduled maintenance on the ecuad.ca website on Monday, March 24th from 9 - 9:30 PM.

Please note that there may be intermittent connectivity to the site during this brief window.

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IT Services
Resolved | Updated March 21, 2025, 11:13am

Intermittent OneCard Door Access (March 20th)

Originally Posted on

We are undergoing maintenance that may temporarily disrupt card access to campus rooms. The work will be completed by the end of day. If you are locked out of a space, please contact security for assistance.

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Security
604-844-3838
Resolved | Updated March 20, 2025, 3:07pm

Data Centre Maintenance (March 19th)

Originally Posted on

Please be aware that our data centre is undergoing scheduled maintenance on Wednesday, March 19th (3 - 6 pm). We anticipate minimal impact on our systems during this window, but please contact IT Services if you experience any issues and check back here for updates.

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Contact
IT Services