Service Alerts
Alerts are posted here to inform the ECU community about important, timely risks or disruptions to the university’s physical and digital operations. If you notice a risk or disruption, use the Report a Problem button to tell us.
Active Alerts (1)
Data Centre Maintenance (Saturday, March 29th)
Originally Posted on
Please be aware that our data centre is undergoing scheduled maintenance on Saturday, March 29th (10 am - 12 pm). We anticipate intermittent connectivity to our systems during this brief window. Please contact IT Services if you experience sustained issues and check back here for updates.
Resolved Alerts (4)
Intermittent Connectivity on Campus Networks
Originally Posted on
Update: We have identified the network communication error responsible for the outage and have applied a workaround to restore full service. This weekend we will be implementing a permanent solution.
We are currently experiencing intermittent connectivity on campus Wi-Fi and wired networks. In some spaces the issue is impacting printing and campus phones. IT Services is investigating the root cause and will provide updates here as we make progress.
Scheduled Website Maintenance (March 24th 9 - 9:30PM)
Originally Posted on
*** UPDATE *** Upgrade successful, website back online without issues.
We are performing scheduled maintenance on the ecuad.ca website on Monday, March 24th from 9 - 9:30 PM.
Please note that there may be intermittent connectivity to the site during this brief window.
Intermittent OneCard Door Access (March 20th)
Originally Posted on
We are undergoing maintenance that may temporarily disrupt card access to campus rooms. The work will be completed by the end of day. If you are locked out of a space, please contact security for assistance.
Data Centre Maintenance (March 19th)
Originally Posted on
Please be aware that our data centre is undergoing scheduled maintenance on Wednesday, March 19th (3 - 6 pm). We anticipate minimal impact on our systems during this window, but please contact IT Services if you experience any issues and check back here for updates.